The purpose of the Florence Fire Department is to protect the lives and property of our citizens by providing the most modern proficient fire and EMS services possible. We dedicate ourselves to this challange by planning for emergencies before they occur with an aggressive proactive program of Fire and EMS training, Life Safety Inspections and Public Education within the community.
We recognize the public as our customers, and that we exist to provide quality effective emergency services in response to our customer needs. We commit ourselves to the achievement of high customer satisfaction by recognizing and respecting that all persons within our community have the right to the professional emergency services that we provide. We ascribe to the belief that safety for ourselves and for the public is integral to our mission. We will strive to foster a safe work environment and promote safety as a basis in our work ethic. We will work to achieve a participatory leadership style in all departmental functions. We recognize the individual and respect the potential for contributions that their cultural diversity provides.