JOB SUMMARY:
Under direct supervision, performs accounting-type work of moderate difficulty with an emphasis in utility billing and collection, assessment billing and collections, customer trouble shooting, and resolution, reports and reconciliation of accounting entries generated by the financial software of assigned areas of duties and financial accounting functions.

SUPERVISION:
This position has no supervisory responsibility.

DUTIES AND RESPONSIBILITIES:
Essential functions, as defined under the Americans with Disabilities Act, may include any of the following tasks, knowledge, skills and other characteristics.  This is not intended to be a comprehensive list; it is intended to provide a representative summary of the major duties and responsibilities.  Incumbent(s) may not be required to perform all duties listed, and may be required to perform additional, position-specific tasks.

• Employees will support the Town’s vision and role model these behaviors by:
  • Cultivating a positive work environment.
  • Providing quality customer service and maintaining productive working relationships.
  • Prioritizing and setting manageable goals.
  • Being efficient with time at work.
  • Communicating effectively with management, staff, customers, and visitors.
  • Being flexible and taking criticism constructively.

• Employees will support compliance-related items by:
  • Following internal procedures and external regulations.
  • Bringing compliance issues to the attention of management.
  • Working collaboratively in all facets of position to meet position requirements and support Town goals.
  • Conform with all safety rules and use all appropriate safety equipment.

Examples of Duties:

• Ability to understand billing processes and procedures of Utility Billing.  Understand collection processes and Town Code related to water, wastewater and sanitation utilities.  Ability to manually calculate bills for adjustments.  Ability to understand the financial billing software and input rates into the software when changes occur. Identify discrepancies in billings and account balances including general ledger accounts.

• Ability to understand the Community Facilities District assessments billing and collection processes.  Setting up new assessment accounts and billing files for the new areas.  Prepare the assessment billings for Pinal County on an annual basis.  Prepare customer early pay-off as per policy and procedure. Provide information to realtors and citizens regarding assessment billings and balances. Keep records on early payoffs to provide additional principal payment information.  Balance monthly reports to the general ledger.

• Balance daily cash and reconcile payments to cash reports.   Maintain daily deposit logs and records.

• Ability to process cash, checks, and credit card payments, balanced daily cash and reconcile payments to cash reports.

• Processes accounts payable weekly; prepares financial documents and records for assigned accounting programs; ensures accuracy, completeness, and timeliness; forwards for appropriate review, approval and/or processing.

• Processes accounts receivable (other than those for Utility Billing); generates and sends invoices to customers for provision of billable Town services, as requested by Town departments.  Maintains, tracks and reconciles account balances with the general ledger.  Reviews customer balances and follows up and takes necessary measures to collect all account balances and reduce the aging of delinquent accounts.  Notifies supervisor and departments when accounts become significantly delinquent.

• Performs all other related duties, as assigned.

Education and Experience Required:
High School Diploma or GED plus college coursework in Bookkeeping, Accounting or closely related field; and one (1) to two (2) years of experience in computerized accounting including accounts payable; or any equivalent combination of training, education and experience which demonstrates the ability to perform the duties of the position. 

Certificates, Licenses, Registrations:
Required:
□          Must have and maintain a valid Arizona Driver’s License

Other:
Ability to work schedule required to fulfill duties of position.  At times, individual must be able to work in a fast-paced environment with ability to handle and prioritize multiple, competing tasks and demands and to seek supervisory assistance as appropriate.

Skills and Abilities:

• Is expected to be competent in the application of standard procedures and requirements to routine transactions, to raise questions about unusual or questionable items, and to make suggestions.
• Use logical and creative thought processes to develop solutions according to written specifications and/or oral instructions.
• Apply bookkeeping principles in maintaining customer accounts, preparing financial reports, and related duties.
• Ability to communicate effectively both orally and in writing.
• Analyze, and interpret policies and procedures.
• Must be a self-starter with the ability to work independently as well as work effectively with teams of co-workers.
• Establish and maintain effective working relationships with other Town employees, supervisory personnel, and the public.
• Ability to effectively present information and respond to questions.
• Must have high level of interpersonal skills to handle sensitive and confidential information.  Position requires demonstrated poise, tact and diplomacy. 
• Strong attention to detail and well organized.
• Ability to perform simple arithmetical computations quickly and accurately such as addition, subtraction, multiplication and division.
• Ability to write general correspondence, memorandums, and reports.
• Maintain records efficiently and accurately.

Computer Skills:
Required:

• Word Processing (Word)
• Spreadsheets (Excel)
• Database (Accounting software)
• E-mail
• Internet (moderately proficient in using search engines)

Preferred:

• Caselle (Accounting software)

Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to talk, hear, and efficiently operate a Personal Computer. The employee regularly is required to sit, use hand to finger, handle or feel objects, tools, or controls; and reach with hands and arms.  The employee frequently lifts and/or moves up to 25 pounds.  Specific vision abilities required by this job include close vision, ability to adjust focus, and manual dexterity in combination with eye/hand coordination.

Examples include but are not limited to:
Standard office equipment such as personal computer, telephone, copy machine, 10-key calculator, fax machine that require continuous and repetitive arm or hand and eye movement.

Employee must have sufficient clarity of speech and hearing to permit discern verbal instructions, use of telephone, and communications with others.

Position requirements are primarily carried out in an office environment or meeting forum.  Noise level is usually moderate.

The above statements are intended to describe the general nature and level of work performed by people assigned to this job.  They are not intended to be an exhaustive list of responsibilities, duties and skills required of personnel so classified.  Other functions may be assigned and management retains the right to add or change the duties at any time.