Town Clerk’s Office

The Town Clerk’s mission is to provide responsible, timely, efficient and accurate support to citizens, Town Council and staff.

The Florence Clerk’s Office supports the Council’s goals of accessible and responsive government by preparing agendas and keeping the minutes of Town Council meetings; overseeing the timely and accurate accumulation, preservation, and accessibility of public records; conducting fair and open municipal elections; facilitation of liquor licenses, business licenses, citizen complaints and ensuring legal compliance of all official postings, public notices, and related advertising. The Clerk’s Office strives to create outstanding value for those we serve through shared vision, superior service and sustainable practices.


A Business License or Exemption Certificate is required for any business or person doing business within the Town of Florence.


If you are a vendor and qualify for one of the exemptions listed below, please complete a Business License Exemption Application:

  • The practice, transaction or carrying on of any business, game or amusement, calling, profession or occupation which is solely engaged in deliveries
  • An agency or department of the United States government for which the government has failed to make provisions allowing states and municipalities to so tax
  • Hospitals, whether or not operated for profit
  • Physicians, surgeons or nurses not engaged in private practice
  • Rental units of three or less, if in a Noncommercial Zoning District
  • Sellers of agricultural produce grown within the town by the seller
  • Religious, charitable or other nonprofit organizations, institutions or associations
  • Any hobby or crafts sales in which the seller is the creator or a non-paid representative of the creator and for which the gross sales of each hobbyist and crafts person shall not exceed $3,000 in any 12-month period of time
  • Employees of any business, game, or amusement, calling profession or occupation either possessing a business license or exempt from having to possess a business license

If you have questions or want submit your Business License
email us:

Why a Complaint Form?

Citizens have a right to register complaints about Town policies, procedures or the conduct of Town employees.  This form exists to document citizen complaints and the response of the Town.  It is hoped that this process will help to improve the services of the Town for all residents and property owners.

You do not have to provide the personal information requested, such as your home address or telephone number, but we may not be able to contact you to obtain more information regarding your complaint or give notification of the status of your complaint.

PLEASE NOTE:  In order for a complaint to be received by the Town, the complainant must sign the complaint form.

Possible Disclosure of Personal Information:  In order to follow up on your complaint, we may need to share the information you give us with the department you complained about or with other governmental agencies.  This may include sharing any personal information you gave us.

The information you provide may also be disclosed in the following circumstances:

  • In response to a Public Records Act request, as allowed by the Information Practices Act
  • To another governmental agency, as required by state or federal law
  • In response to a court or administrative order, a subpoena or a search warrant

Regular Licenses

The application process for regular liquor licenses begins with the Arizona Department of Liquor Licenses and Control.  Once applications are completed and fees applied, the application is forwarded to the Town Clerk’s office for processing.  The property for which the license is proposed will be posted with a notice for public hearing before the Florence Town Council.  Once the Town Council makes its recommendation, the application is returned to the State for processing.

Special Event Licenses

Special Event licenses are handled through the Town Clerk’s office.  Applications are available at Town Hall or by following this link:

Liquor License Application Kits

Once the application is completed and submitted with appropriate fees, The Town Clerk is authorized to make recommendations to the Arizona Department of Liquor Licensing and Control to grant or deny a special event liquor license application. The Town Clerk may sign and submit to the Department, without Town Council action, any application for which he recommends approval.

The Town Clerk shall provide written notice to the applicant within five (5) calendar days if the Town Clerk declines to recommend approval of a special event liquor license application to the Arizona Department of Liquor Licensing and Control and shall not take further action on the application until after the Town Council has considered and decided any timely filed appeal of the recommendation for denial.

If the Town Clerk declines to recommend approval of a special event liquor license, the applicant may request within five (5) calendar days of receipt of the written notice that its application be placed on the next available Town Council meeting agenda for consideration and recommendation to the Arizona Department of Liquor Licensing and Control. If approved, the application is then forwarded to the State for processing.

The Town Clerk’s Office provides notarization service to the public for a fee.

In accordance with State law, public meeting notices and agendas for all meetings of the Town of Florence Council, Boards and Commissions must be posted not less than 24-hours in advance of the meeting.

The Town of Florence’s official posting board is located at Town Hall, 775 N. Main Street, at the southeast of the entrance of Town Hall. The posting board is viewable 24 hours a day, 7 days a week.

Public meeting notices are also posted on the Town’s website. Please be advised that only the Town Hall’s posting board may be relied on for the official postings, under the Open Meeting Law. A technological problem or failure that either prevents the posting of public notice on a website or that temporarily or permanently prevents the use of all or part of the website does not preclude the holding of the meeting, if the public body complies with all other public notice requirement.

All public records requests must be processed through the Town Clerk’s office. Anyone requesting a copy or the inspection of a public record must fill out a Public Records Request form. Please refer to Public Records Request Form for pricing information. Anyone can search Town records online through the Town Record Portal.