Exceptional customer service, with a bright smile each day!  Our internal customers are just as important as our external customers and Shelly (Rachele Honea) demonstrates that with the employees she connects with daily.  She holds everyone in high esteem while performing her duties in an outstanding manner.  Shelly’s supervisor is constantly proclaiming  “she is the best of the best.”  I agree.

Recently, Shelly brought to management’s attention the abuse of public facilities where transients were utilizing bathrooms for purposes other than intended, creating an environment that was unappealing for public use.  Without hesitation, she stepped in to restore the restroom to a clean and safe condition, ensuring that the public’s experience was unaffected.  Shelly understands that first impressions matter for community pride and continued commerce – and she delivers. Nice work!

Shelly consistently puts others first. Don’t be surprised if you find one of her many notes wishing you a wonderful day as she completes her duties. Unquestionably my choice for Power Performer for November 2025.