Florence, AZ – The Town of Florence is alerting residents, vendors, and community partners to a recent scam involving fraudulent emails and fake invoices impersonating Town departments.

Earlier today, one such scam targeted a local organization with an email falsely claiming to be from the town’s “Planning & Zoning Commission.” The email used a suspicious address and included an invoice requesting payment for a permit application fee. While this specific example was quickly identified and reported, it’s possible the scammer is using similar tactics with various fake names, departments, and invoice types.

Be Aware of These Common Red Flags:

  • Emails that do not come from a legitimate “@florenceaz.gov” address.
  • Urgent or unexpected requests for payment, especially via wire transfer.
  • Emails referencing projects or applications you did not initiate.
  • Unfamiliar names or job titles not associated with the Town of Florence.
  • Invoices that demand payment only by email or with no clear verification method.

What You Should Do

If you receive an invoice or email that seems suspicious:

  • Do not respond or click on any links.
  • Do not send any form of payment.
  • Call the Town of Florence Finance Department at 520-868-7570 to verify whether the request is legitimate.

How the Town of Florence Sends Invoices

Legitimate Town invoices:

  • Are sent via U.S. Mail
  • Never request payment via wire transfer
  • Include the town’s official payment mailing address: Town of Florence – PO Box 2670, Florence, AZ 85132
  • Include accurate contact information for verification
  • Are typically tied to established applications, contracts, or services already in progress

The town urges everyone to remain alert and take a moment to verify any unexpected invoices or payment requests. Your caution will help protect both you and others in our community.