Public Works2018-07-24T14:51:29+00:00

Public Works Department

The Public Works Department is composed of nine (9) divisions: Engineering, Facilities Maintenance, Fleet Maintenance, Streets, Cemetery, Sanitation, Water and Wastewater.


The department’s responsibilities include Public Works engineering, building and custodial maintenance, refuse collection and disposal, street maintenance, vehicle and equipment maintenance, water supply, water distribution, wastewater collection and treatment, cemetery operations, transportation, engineering, and development reviews.


Our field staff work in harsh conditions, such as the summer heat, monsoon thunderstorms, and the cold of winter. They are some of the first to be called out to set up barricades, repair water distribution systems, maintain wastewater collection systems, and clean our streets when nature plays havoc with us.


The administrative and technical staff are involved in the construction, management and administration of Capital Improvement Projects involving public works infrastructure.


For further information about this department or any questions that you may have, please contact any of our staff.

The cemetery is open seven days a week from 7:00 a.m. to 7:00 p.m. (or sunset, if that occurs first).


To get to the cemetery, travel south on Highway 79 and turn west onto Salazar Road. Salazar Road is located approximately one mile south of Highway 287 or approximately two miles south of Butte Avenue.


The cemetery has a total of 9,984 spaces. There are approximately 3,035 occupied, 2,501 reserved, and 4,448 spaces available for interment purchases. These numbers change with cemetery usage, purchases, and with file and field research. The surrounding land has been platted for expansion. This expansion will add an additional 14,144 spaces for future use.


Cemetery Map

The mission of the Facility Maintenance Division is to provide, protect, and maintain the Town of Florence’s physical assets, such as buildings, properties, equipment, and to ensure a safe working environment in a cost-effective manner for its employees and citizens.


The Facility Maintenance staff is comprised of custodial services and maintenance personnel.


The maintenance staff provides services to most of the town-owned/occupied buildings. Maintenance activities involve carpentry, plumbing, masonry, heating, and air conditioning repair.


Our custodial staff and maintenance crew maintains a total of 142,767 sq. ft.

The mission of the Fleet Maintenance Division is to provide and maintain vehicles and equipment in support of the Town of Florence’s various departments and divisions. Our goal and commitment is to do this in a proficient, professional, and courteous manner.


The Fleet Maintenance Division is responsible for the maintenance and repair of most of the equipment and vehicles of the Town of Florence. The division has a full-service maintenance shop with six (6) equipped bays. Our staff insures that proper maintenance is performed for equipment longevity and safety.


Services are provided for the Senior Center, Streets, Cemetery, Sanitation, Police, Facility Maintenance, Administration, and Water/Wastewater.   The Fire Department and the Parks and Recreation Department provide their own vehicular and equipment maintenance.


Fleet Maintenance responsibilities include:
Vehicular fleet maintenance
Preventative maintenance
Unscheduled repair
Quality control
Inventory control

The Streets Division is responsible for the upkeep and maintenance of our town streets, drainage facilities, traffic control devices, and public rights-of-way. Our primary duties are described as follows: grading shoulders and unpaved roads, filling potholes, chip sealing, weed control and tree trimming in rights-of-way, drainage channel cleaning, maintaining streets and alleyways, cleaning and sweeping debris and litter from paved streets, providing emergency storm and flood protection, overseeing street projects, crack sealing, and sidewalk repair.


The functions described above are to provide the motoring public and transportation industry with a road and bridge system which is protected, preserved, and well-maintained in order to maximize infrastructure life at minimum long-term cost, and to ensure a safe and efficient transportation system, as per Town Code and statutes.


The Public Works Superintendent focuses on our extensive street pavement maintenance program by using varying degrees of repair, construction, and installation.


Because of the wide spectrum of services that we provide the Town of Florence, we are required to employ people with a wide scope of skills, talent, and equipment. Being armed with this level of proficiency tends to make our division the target for an even greater variety of requests.

The Rent-A-Truck Program is available to Florence residents who have an active sanitation account with the Town of Florence. Residents can rent a brush truck or dump truck for the weekend that they can fill with unwanted materials. The Town then picks up the truck after the weekend ends and disposes of the unwanted materials at a local landfill or transfer station. The fee for this service is $95.00.


The vehicle is delivered on a Friday afternoon and picked up on Monday morning. Holidays may affect this schedule. The truck is NOT moved during the weekend and remains placed where the Town parks the truck until it is picked up on Monday morning.


Reservations are not available. The truck is rented out on a first-come, first-serve basis before 1:00 p.m. on Friday.


The following items CANNOT be disposed of: batteries or tires of any kind; fuel tanks or cans; hazardous- industrial and medical waste; chemical by-products, pressurized containers, appliances with refrigerant, used oil, unused pesticides and herbicides untreated sewage; shock-sensitive wastes; radioactive wastes; liquids of any sort; dirt, rocks and broken concrete; more than 25 pounds of construction or demolition solid waste, and anything that will pose a danger to us or our community.


If any of the above-listed items are disposed of in the Town of Florence truck, the renter agrees to pay for all fines incurred, as well as any manpower hours used to sort and dispose of items that were placed in the truck illegally.


If you elect not to utilize the truck after it is delivered, you forfeit your fees and will have to pay an additional fee to have the truck delivered on a different date.


To set up service, please complete the Rent-A-Truck Program Application and bring it to the Public Works building at 425 E. Ruggles Street to verify availability. The fee is then paid at Town Hall, located at 775 N. Main Street.

The Town of Florence has two (2) wastewater treatment plants, each running independently. Influent water is treated differently at each of the

wastewater plants.  Measures such as Bio-Dredge (agent used in feeding organisms that eat odor-causing bacteria), masking agents, and chlorinated water are used to help control odor in the collection system.


Some of the short-term goals include sewer line maintenance, continued line upgrades, sewer line extensions (based on annexation), upgrading of equipment, and continued training for staff.


One of the major goals for the Florence Wastewater Division is building a new Wastewater Plant.


In the event of an after-hours emergency, you can call the Police Department to have our on-call personnel dispatched.

The town has two (2) water systems. Each of these systems can run independently of one another. The water systems have a total of six (6) wells, along with a 2.5 million gallon water storage capacity. They service an average of 2,650 meters. Each day, our staff conducts a number of regulatory tests and analytical processes to ensure the safety and quality of our drinking water.


Some of the short-term goals include upgrading main lines, adding more storage tanks, acquiring more wells, and continued training for staff. One of the main goals is to always maintain the best potable water possible. In order to insure this, water quality assurance tests are performed on a monthly, quarterly, and yearly basis.

How to Request New Utility Service:


1.  Click Here to Download the Customer Utility Service Request and Agreement Form

2. Once the form is filled out, you can email, fax, mail or take the form to Town Hall.

How to modify your Utility Service Address or Change Service:

1.  Click Here to Download Change Utilities Form
2. Once the form is filled out, you can email, fax, mail or take the form to Town Hall.

Mailing Address:
PO Box 2670
Florence, AZ 85132

Customer Services:
Telephone:(520) 868-7680
Fax: (520) 868-7501

Florence Town Hall
775 N. Main St.
Florence, AZ 85132

If you have any questions, please call 520-868-7680 or e-mail us at

Capital Improvement Update Report
Trash and Recycling


Contact Us

224 W. 20th Street
PO Box 2670
Florence, AZ 85132

Phone: 520-868-7620
Fax: 520-868-7639
Monday – Friday: 8 a.m. – 5 p.m.

Water Reports and Tips


27Mar '18

Candidate Packets Available

Candidate Packets are available for the 2018 Florence Town Council Election. Florence residents interested in running for Town Council can pick up a candidate packet from the Town Clerk’s Office beginning March 6, 2018. The ...

14Feb '18

Street Sealant Project

The Town of Florence, in conjunction with the contractor Holbrook Asphalt will apply a street sealant product (HA5) to specific streets located in Florence Gardens, Sun City Anthem and Parkside Anthem. The street coating for ...

Public Works Staff