Fire – General Info / FAQ2019-07-31T14:59:42+00:00

Information Requests Frequently Asked Questions

A.R.S. §. 39-121.03 requires a “public body” maintain public records and make them available for examination or copying during regular office hours (A.R.S. §. 39-121.03). Florence Fire Department office hours are Monday-Friday, 7:30 am – 4 pm, excluding holidays.

Non-Commercial Purpose

There is no charge for examination of records but a Public Record Inspection & Reproduction Request form must be completed. Fees are charged for public records in accordance with the schedule for Public Records Request Fees.

The name of the person requesting records for a non-commercial purpose is optional. Mail requests include a copy charge and postage costs. Each individual request will be billed to you at the time the request is released.

Commercial Purpose

Requests for copies, printouts and photograph’s of public records for a commercial purpose (any purpose in which purchases can reasonably anticipate monetary gain from direct or indirect use of the public record) must fill out the Fire Department Commercial Use Public Records Request form with a statement setting forth the commercial purpose for which the records will be used

Incident Reports – Any person may receive a redacted copy of a fire incident report.

Medical records – Medical records can only be obtained by the individual who is the patient, an official court order or with a signed medical release.

Give us as much information as you can and we will try to locate it, if we are still having trouble we will contact you for more details. We typically need the date, location and time of the incident.

A typical report takes 3-5 business days to process once we get your request. Fire reports with investigations may take longer based on the case status.
Call the Florence Fire Department Administration at 520-868-7609.
Reports are redacted according to Town Policy and State Law. The information is normally protected due to case information or identity theft potential.

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