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Sanitation Billing & Customer Service
775 N Main Street
PO Box 2670
Florence, AZ 85132
Phone: 520-868-7508
Hours:
Monday – Friday, 8 a.m.– 5 p.m.
Closed Saturday & Sunday

Trash and Recycling

Public Notice of Sanitation Service Changes

The Town of Florence partnered with Right Away Disposal to provide sanitation and recycling services to the community.  Right Away Disposal will manage the day-to-day operations of picking up trash and recyclables, The Town of Florence will remain the point of contact for its residents and will manage the billing responsibilities.  If you do not receive paper billing or would like paper billing, please call (520) 868-7570 for assistance.

In March 2018, the Town of Florence’s trash and recycling contractor for residential services, Right Away Disposal (RAD), was purchased by Waste Connections of Arizona. Starting in July 2021, Waste Connections of Arizona is planning on a gradual roll-out of new branding on their fleet of vehicles and dumpsters, from RAD graphics to Waste Connections branding.

Trash and recyclables are picked up once a week on the same day. For Florence residents living in Anthem, trash and recycling containers are emptied every Thursday. For all other Town of Florence residents, trash and recycling containers are emptied every Monday.

 

Notice Regarding the Heritage Park Disposal Site
Based on community feedback and the alternative, bulk trash disposal options available to Florence residents, the Town will be removing the Heritage Park roll-off dumpsters displayed below in mid-September following Labor Day.
These roll-offs are not being relocated elsewhere, therefore, residents should utilize RAD’s monthly bulk pickups to dispose of larger, bulk items going forward. Bulk trash collection is available to all residents with a current and active Town of Florence trash account on the second Monday of each month. Bulk pickups must be scheduled online, by noon, on the Friday before bulk collection days.
For additional information or to schedule a bulk trash pickup, please see the Bulk Trash Services item below.

 

Residents can place recyclables in the recycling container without sorting or organizing the materials. Please give the recyclables a quick rinse to remove food waste before placing in the recycle container.

Items that can be placed in the recycling container include:

  • Aluminum beverage cans, pie pans, serving trays, aluminum foil, and steel tin cans
  • Plastic bottles, jugs and containers (Plastic 1 to 7)
  • Newspaper, printing paper, junk mail, shredded paper, magazines, paper sacks and phone books
  • Cardboard boxes, cereal boxes, prepared food boxes and detergent
  • Glass (food and beverage) jars and bottles

Items that cannot be placed in the recycling container include:

  • Lids, caps, plastic bags or styrofoam
  • Gift paper, tissue paper, paper napkins or paper towels
  • Scrap metal
  • Window glass or mirrors