Town Clerk 2017-05-09T10:08:24+00:00

The Town Clerk’s office provides public notices, maintains Town ordinances and resolutions, and administers the Town archives and public records program, including maintenance, revision and distribution of the Town Code. The Town Clerk’s office is also responsible for preparing and keeping minutes of Town Council and committee meetings; monitoring state campaign finance law compliance; and administering municipal elections in accordance with federal, state and local laws.

The Town Clerk’s office coordinates and facilitates liquor licenses, special event vendor permit applications and citizen complaints.

If you have any questions, please do not hesitate to contact the Town Clerk’s office.

Regular Licenses
The application process for regular liquor licenses begins with the Arizona Department of Liquor Licenses and Control.  Once applications are completed and fees applied, the application is forwarded to the Town Clerk’s office for processing.  The property for which the license is proposed will be posted with a notice for public hearing before the Florence Town Council.  Once the Town Council makes its recommendation, the application is returned to the State for processing.

Special Event Licenses
Special Event licenses are handled through the Town Clerk’s office.  Applications are available at Town Hall or by following this link:

Once the application is completed and submitted with appropriate fees, The Town Clerk is authorized to make recommendations to the Arizona Department of Liquor Licensing and Control to grant or deny a special event liquor license application. The Town Clerk may sign and submit to the Department, without Town Council action, any application for which he recommends approval.

The Town Clerk shall provide written notice to the applicant within five (5) calendar days if the Town Clerk declines to recommend approval of a special event liquor license application to the Arizona Department of Liquor Licensing and Control and shall not take further action on the application until after the Town Council has considered and decided any timely filed appeal of the recommendation for denial.

If the Town Clerk declines to recommend approval of a special event liquor license, the applicant may request within five (5) calendar days of receipt of the written notice that its application be placed on the next available Town Council meeting agenda for consideration and recommendation to the Arizona Department of Liquor Licensing and Control. If approved, the application is then forwarded to the State for processing.

A Business License or Exemption Certificate is required for any business or person doing business within the Town of Florence. The applicant must complete the following:

Please include the addendum(s) that are relevant to your business:

If you are a vendor and qualify for one of the exemptions listed below, please complete a Business License Exemption Application:

– The practice, transaction or carrying on of any business, game or amusement, calling,
profession or occupation which is solely engaged in deliveries
– An agency or department of the United States government for which the government
has failed to make provisions allowing states and municipalities to so tax
– Hospitals, whether or not operated for profit
– Physicians, surgeons or nurses not engaged in private practice
– Rental units of three or less, if in a Noncommercial Zoning District
– Sellers of agricultural produce grown within the town by the seller
– Religious, charitable or other nonprofit organizations, institutions or associations
– Any hobby or crafts sales in which the seller is the creator or a non-paid representative
of the creator and for which the gross sales of each hobbyist and craftsperson shall not
exceed $3,000 in any 12-month period of time
– Employees of any business, game, or amusement, calling profession or occupation either
possessing a business license or exempt from having to possess a business license

All public records requests must be processed through the Town Clerk’s office. The most commonly requested records are Council minutes and employee personnel files. Anyone requesting a copy or the inspection of a public record must fill out a Public Records Request form. Requests may be forwarded to the Town Attorney for release authorization. Please refer to Public Records Request Form for pricing information.

Hazard mitigation planning is a process for state, local, and Indian tribal governments to identify policies, activities, and tools to implement mitigation actions. Mitigation is any sustained action taken to reduce or eliminate long-term risk to life and property from a hazardous event.

Here is the link to the Hazard Mitigation Planning: Hazard Mitigation Planning
Please contact the Town Clerk with any questions.

Citizen Complaints

Why a Complaint Form?

Citizens have a right to register complaints about Town policies, procedures or the conduct of Town employees.  This form exists to document citizen complaints and the response of the Town.  It is hoped that this process will help to improve the services of the Town for all residents and property owners.

Impartial Review and Fairness… That’s the Goal

The Town of Florence adheres to a policy of investigating all signed complaints received. The goal of the Town is to provide for the fair, efficient and uniform treatment of complaints made to the Town.

The signed Complaint Form must be submitted to the office of the Town Clerk.  The Town Clerk will forward the complaint to the Town Manager and appropriate Department Directors for action or resolution.  The Town Clerk will advise the complainant via mail or telephone of the actions taken by the Town regarding the complaint.  During the course of the investigation, the Town Manager or his/her designee will notify complainant concerning the status of the complaint.  The Town Manager or his/her designee will notify the complainant of the findings of the investigation and/or review of the Town.  However, by law, the Town cannot,  discuss any individual personnel actions that may result from the complaint.

If the Town Manager or designee deems the complaint to be criminal in nature, the complaint will be coordinated with the appropriate law enforcement agencies, followed by possible personnel action.

PLEASE NOTE:  The Florence Police Department does not use this form.   Please contact the Police Department for more information.

Information Collection, Use and Access:

Providing Personal Information Is Voluntary

You do not have to provide the personal information requested, such as your home address or telephone number, but we may not be able to contact you to obtain more information regarding your complaint or give notification of the status of your complaint.

PLEASE NOTE:  In order for a complaint to be received by the Town, the complainant must sign the complaint form.

Possible Disclosure of Personal Information:  In order to follow up on your complaint, we may need to share the information you give us with the department you complained about or with other governmental agencies.  This may include sharing any personal information you gave us.  The information you provide may also be disclosed in the following circumstances:

– In response to a Public Records Act request, as allowed by the Information Practices Act;
– To another governmental agency, as required by state or federal law;
– In response to a court or administrative order, a subpoena or a search warrant.

Lisa Garcia
Deputy Town Manager / Town Clerk
See All Staff


Contact Us

775 N. Main Street
PO Box 2670
Florence, AZ 85132

Phone: 520-868-7552
Fax: 520-868-7564
Monday – Friday: 8:00 a.m. – 5:00 p.m.


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Town Clerk Staff

Lisa GarciaAdministration, Clerks OfficeDeputy Town Manager / Town ClerkTown 868-7552
Patricia BuchananClerks OfficeAdministrative AssistantTown 868-7652
Maria HernandezClerks OfficeDeputy Town ClerkTown 868-7574

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